Returns & Exchanges
Due to reasons relating to hygiene, LYLA&BO are unable to accept returns for change of mind. If you believe your items to be faulty in any way, we are more than happy to discuss the possibility of a credit note or exchange. It is the responsibility of the customer to pay all return shipping and freight costs associated with the return. All of our items are thoroughly inspected prior to shipping, to ensure you only receive the highest quality of products. All returns and exchange enquiries must be submitted within 3 days of the item arriving.
Please send all return and exchange enquiries to firstname.lastname@example.org